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Design Thinking in Action

Updated: May 3, 2023


Design thinking originated when engineers and designers started approaching problems creatively. In this world, products are developed to solve the issues we face. Today, many engineering colleges and institutes teach various scientific problem-solving methods, and engineers often reactively approach the problems. Indeed, the design schools contributed more to modern-day Design Thinking.

So how do you define design thinking? Design thinking is both an ideology and a process that seeks to solve complex problems in a user-centric way. It focuses on achieving practical results and solutions that are Technically Feasible, Economically Viable & Desirable to the end-users.

Design thinking is an out of the box thinking with visualization and creativity, which helps find solutions to real problems focusing on the end-user needs.

Today Design thinking has widely applied in new product development areas and is most relevant when designing and developing new solutions. This creative problem-solving approach focuses on continuous innovation, iteration, and improvement around customer needs.

Well accepted Design Thinking Stages are

  1. Empathize: Brainstorm to understand the needs and problems of the users

  2. Define: Get more insights into the needs and concerns of users

  3. Ideate: Generate a range of creative ideas for innovative solutions

  4. Prototype: Build a real representation of creating solutions

  5. Test: Get feedback from users

Intertech Software Development (ISD) has efficaciously implemented the Design Thinking Practice in action. The Design Thinking Team at ISD comprises senior management professionals with a collective experience of 100+ years in the industry along with highly skilled technologists & software engineers with expertise in today’s top-notch technology. After a rigorous cycle of the above design thinking process, ISD has successfully developed the following innovative products

for the Remote Alarm Management Industry

RAMsys: Remote alarm management made brilliantly simple. It was developed to change the current method of safety and security surveillance. It uses cutting edge technology to predict and notify you about incidents before they even happen.

In today’s world, a speedy response to a situation is of the utmost importance for remote alarm management. A security guard at a remote site with a smartphone can verify the condition, report a security event, or live stream video footage direct from their phone camera to the control room.

RAMsys Mobile: Unlock the power of Remote Alarm Management at your fingertip.

RAMsys Share: Enables sharing video contents from a secure environment like control rooms to users across the Internet. Videos are sent via a secured link to single or multiple recipients. Control room operators can now share video information anytime, anywhere, enhancing situational awareness from its intuitive user interface.

RAMsys Flux: Redistributes video streams from remote sites to multiple destinations. Flux dynamically processes all the incoming unicast streams and redistributes them as multicast to any video wall controller. A high-performance stream server can decode from any 3rd party CCTV cameras and encoders.

RAMsys View+: Network-based multi-viewer Enables your laptop/desktop to be shared to a windows desktop without needing a presentation system. Easy to install Sender and Viewer application on your Windows PC. It comes with pre-defined layouts. Hardware viewer option for more inputs (Antrica Spotbox)

RAMsys Eye: Analytic overview of alarms and assets that provides real-time situational awareness of your entire operation. Helping organizations improve incident response and risk management, RAMsys eye is the multi-level analytical dashboard for the management.

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